went back to firestone to complain service manger was there informed him what occur he reported he was back again there when the dude was inspectioning my truck .
now I feel i have a law suite in opposition to him and yiour firestone co. i would like to discuss way too high rating person Within this co. genuine before long. my range is 510-342-XXXX
The mechanic, Chris, claimed, i dont know, something isnt proper, my tire sensor thing isnt Operating. He talks for the supervisor and returns stating “manager claimed you might have poor sensors, it is best to get it into the dealership since there is nothing we will do”. i are actually identified to lose my neat from time to time similar to this so i took a deep breath and said that “he has to Permit his manager recognize that the light wasn’t on After i brought the truck in, i spent $900.00 they usually set new tires on, and now The sunshine is on. His service sucks And that i won't ever devote One more penny in that shop.”
I could not make him comprehend I was not intrigued for the time being. So guess simply how much I paid out for a flat tire fix? $thirty!!….His comment was see you might have gotten it absolutely free in the event you had gotten the cardboard. My son was ideal. If I had gone to Low cost Tires, they might set it without spending a dime. I ought to have listened.
August 19, 2017 at ten:39 am Very well to start out your men service sucks and so do your staff. The firestone in Huntington Seashore 16171 is badly ran due to The point that the cellphone rings no-one picks up you guys get s**t evaluations the sevice is 50 % a** and the supervisor there acts like a bit kid. The store is open seven times every week and usually decides to get started on @7am can’t capture a break from these clowns wrenching and producing loud noises with their machines and re acting the drinking water boy.
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July 27, 2017 at eleven:32 pm I'm replying to my own e-mail resulting from I haven't gained a reply And that i went and picked up my vehicle and needed to argue With all the manager in regards to the injury that happened if the ball joint gave, he is attempting to state the hurt experienced possibly been there ahead of mainly because of the damage which was there, I told him that there was no hurt cuz While the control arm was damaged it was even now hooked up for the wheel and frame, plus the mud flap and fender was not broken,.. that I have not pushed it given that their get the job done faltered and they'd to acquire it towed…(i have the loading movie) and I viewed and recorded the tow truck load the vehicle onto the truck and a number of the harm that happened into the fender in the method,… The supervisor states that it was over the towtruck driver, I say it should be on firestone on account of it might have essential the towtruck In the event the do the job was carried out appropriate,.
very long Tale quick I had been explained to that I got pushed back because I didn’t sit and hold out, I received no cellphone call to mention thay had been at the rear of just waiting, I provide my auto for getting serviced and for your discount (that’s a presented) but every time I’ve delt with a particular person I get pushed on the facet, I think that’s a bad costumer service, If I nevertheless head to this outlet discounted or not will probably be Fortunate.
Your own personal business promise is “consumer service, high quality merchandise, and car treatment remedies for your personal motor vehicle.” I think that this guarantee was not supplied to me being a purchaser, and it has however Nevertheless being designed. At this time my partner and I sense pressured into service along with you, as We now have previously invested our time and money into your services, we happen to be informed that a person of your branches was the route explanation for the computer difficulty With all the vehicle, and now we have been continuing to attend on a part which has been purchased by your Middletown place.
On returning into the Firestone Tire Shop, they only rotated my tires, did not touch upon the tire hurt that experienced transpired on my visit this page wheel wells addresses, and said I should change my air filter (filthy) and alter my battery. They didn't rebalance my (Suitable Front) vibrating tire, just moved it again, it continue to shakes, but now its is while in the rear. The entrance (Still left) tire incorporates a bubble that is extremely hazardous for my driving to San Francisco forwards and backwards each other 7 days. I am an Uber/ Lyft driver.
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Not driving since I’m explained to they had been the tires below recall and needed to get replaced for my vehicle for being Secure on the road. I named ahead as directed. Personnel of Firestone would be the one that confirmed my tires Have been under this recall; naturally or she wouldn’t have special ordered the tires being ‘next day sent.’
’ very sarcastically, Pretty much angry with me.. Though I was not becoming rude or upset, While I'd each and every purpose being. As a matter of actuality I had been quite polite and welcoming until eventually then. You may have a bunch of young fellas Doing work there who haven’t grown up. Even the supervisor appears to be hardly outside of puberty. Get some Grownups Doing the job there and I may return. I have endurance wherever incompetence is anxious, but the two incompetence and insubordination at the same time is an excessive amount of to request of anybody. Now I am pissed.
I used to be named on Tuesday 8 September by Honda and so they mentioned that aftert finishing the inspection they've decided that It will be extra cost effective to simply get a complete Engine. I ended by Firestone to be certain they had been mindful and Patrick mentioned which they had been just ready over a selling price to buy it and that everyone is mindful of what was taking place. I needed to connect with Enterprise and ask for an extension within the rental as not one person else had performed that and I didn't want to possess a car not licensed. I gained my next connect with from anyone at Firestone On Sept 16 stating “ Your automobile is prepared and has become compensated for. I mentioned thank you, after which he stated Will you be turning as part of your rental currently. I mentioned Sure.” More hints I get there to learn that firestone decided to get me a utilised engine with new parts. I used to be explained to a fresh motor so I had been confused on why I wasn't identified as on this selection. No conclusions were built on my car or mentioned by me or been involved and I used to be informed I needed a completely new engine mainly because of the negligent of Firestone. Immediately after driving three hours to choose up my auto And obtaining out the choices which were manufactured, I took The three hour excursion again to GA and now my Cruise Control stopped Operating as I went down hills. I termed Honda they usually were being shut. Enable a concept and they termed back and stated which i would have to deliver the car again 3 several hours at my inconvience to them so that you can see what is going on. I was informed by Firestone that the top individual is finishing my position, I had been explained to my vehicle was set the second time, I used to be left stuck to the aspect on the street with daughter, and I've misplaced revenue all for seeking to be proactive on routine maintenance function and trusting an organization since they stored describing to me that they his response may do the do the job. It is posted on my paperwork that Firestone set partly Erroneous and prompted the challenge. I fully grasp you bought me a rental and paid for repairs as that is the The very least your organization needed to do since it might have been much more tragic. If your organization was Not sure if The work could possibly be accomplished they should have just explained it as opposed to taking my dollars and losing my time which is efficacious to me and obviously never to your company. Now I have to be inconvience Yet again, get off get the job done once more and now be pushed off on to Honda as I'm their issue simply because Firestone has now paid for their pieces (applied). But let’s just remind All people which the faithful shopper remains accountable for paying for a service that I didn't get on my Firestone card!!!! I would like someone to call me and clarify how they system on repairing this now!!! I'm truly worried that additional will almost certainly go Completely wrong with my automobile. I just want review to be convienced just when In this particular complete ordeal and addressed as you should want your veterans and loyal shoppers ought to try here be treated. JUST When!